1. Introduction
At Solix Technologies, Inc. ("Solix," "we," "us," "our"), protecting your privacy is a priority. This Privacy Notice explains how we collect, use, share, and protect your personal data in compliance with the General Data Protection Regulation (GDPR). Please review this notice carefully.
2. Data Controller Contact Details
Solix Technologies, Inc. acts as the data controller for personal data collected in the European Economic Area (EEA). If you have any questions or concerns about this Privacy Notice or how we handle your data, you can contact us:
Email: info@solix.com | Mailing Address: Solix Technologies, Inc., 4701 Patrick Henry Dr., Bldg 20, Santa Clara, CA 95054, USA
You may also contact your local data protection authority to lodge a complaint.
3. What Personal Data We Collect
We collect and process the following categories of personal data:
Identifiers: Name, email, phone number, job title, company name.
Technical Information: IP addresses, device information, browser type, operating system.
Usage Data: Website interactions, online behaviors, marketing preferences.
Financial Data: Payment details (only when purchasing services).
Communication Data: Emails, phone calls, support requests.
4. Legal Basis for Processing Personal Data
We process your personal data under the following legal bases:
Consent: When you provide explicit consent (e.g., subscribing to marketing communications).
Contractual Necessity: When data processing is required to fulfill a contract with you.
Legal Obligation: When processing is required to comply with legal obligations.
Legitimate Interest: When necessary for business operations (e.g., website security, fraud prevention).
5. How We Use Your Data
Your data is used for the following purposes:
To provide, maintain, and improve our services.
To manage user accounts and customer support.
To send marketing communications (if consent is provided).
To comply with legal requirements and enforce our terms.
6. Data Sharing & International Transfers
We may share your personal data with:
Service providers: Hosting, IT support, analytics, payment processing.
Affiliates & business partners: When necessary to provide services.
Legal authorities: When required by law or to protect our legal rights.
Your data may be transferred outside the EEA, including to the U.S. In such cases, we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs) or other legally recognized mechanisms.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this notice or as required by law. Once no longer needed, data is securely deleted or anonymized.
8. Your GDPR Rights
Under GDPR, you have the following rights:
Right to Access: Request a copy of your personal data.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data.
Right to Restriction: Restrict the processing of your data.
Right to Data Portability: Receive your data in a structured format.
Right to Object: Object to processing, including marketing.
Right to Withdraw Consent: Withdraw consent at any time.
To exercise your rights, contact us at info@solix.com.
9. Security Measures
We implement technical and organizational security measures to protect your data from unauthorized access, loss, or misuse. While we take reasonable precautions, no data transmission is completely secure.
10. Changes to This Privacy Notice
We may update this Privacy Notice periodically. Any significant changes will be communicated via our website or direct notification.
By using our services, you acknowledge that you have read and understood this Privacy Notice.
Effective Date: 21 Feb 2025