What SolixCloud delivers

One delivery platform for the full Solix portfolio.

SolixCloud delivers Solix Common Data Platform, Enterprise AI, Enterprise Data Governance, Enterprise Content Services, and EAI Pharma through a consistent operational model, security posture, and SLA.

MTC

Multi-Tenant Cloud

Shared infrastructure with strong tenant isolation. The fastest path to value.

STC

Single-Tenant Cloud

Dedicated infrastructure for organizations with stricter security and isolation requirements.

OP

On-Premises

Run Solix in your own data center with a customer-managed deployment.

HYB

Hybrid

Keep production data on-premises and archived data in SolixCloud or choose any combination that fits your strategy.

Trust & Security

Built to Meet Enterprise Procurement Standards

SOC 2 Type II, ISO 27001, GDPR readiness, multi-region data residency, encryption, and comprehensive audit trails. The Trust Center provides the information security and compliance teams need to evaluate the platform.

  • SOC 2 Type II. Annual independent attestation.
  • ISO 27001. Certified information security management system.
  • GDPR posture. Data processing agreements, residency controls, and data subject request support.
  • Multi-region data residency. Customers choose where their data is stored.
  • Encryption. Data is encrypted at rest and in transit, with customer-managed keys available.
  • Audit trail. Immutable records of governance and data-access activities.
Operations

The Operational Model Behind the Platform

SolixCloud combines defined service levels, enterprise support, and clear operational responsibilities across every deployment model.

Solix SLA

SLA

SLAs are defined by deployment model, with service credits available for eligible multi-tenant and single-tenant deployments. A dedicated Technical Account Manager is available for enterprise customers.

Solix Support Model

Support model

Tiered support includes a 24/7 enterprise option, with response and resolution targets defined by issue severity.

Solix customer responsibility matrix

Customer responsibility matrix

Clearly defines the operational responsibilities of Solix and the customer across each deployment model.

Contact Us

Plan your Solix deployment.

A working session with a Solix architect to map your security requirements, regions, deployment model, and migration plan.

Talk to an architect
Resources

Related Resources

Explore related resources to gain deeper insights, helpful guides, and expert tips for your ongoing success.