The Problem

The business has more questions than the data team can answer.

Every business unit wants more from their data. Marketing wants customer-behavior cohorts. Operations wants exception monitoring. Finance wants ad-hoc what-ifs. Customer Success wants account-level signal. The pipeline of analytics requests grows faster than any data team can deliver — and the gap between request and delivery is visible at the board level.

The buyer's question

"How do I give the business direct access to enterprise data — without compromising accuracy, governance, or trust?"

What's actually broken

  • Tickets in a queue. A business question becomes a JIRA ticket. The ticket waits. By the time the answer arrives, the question has often moved on.
  • SQL is the bottleneck, not the schema. The data is there. The schema exists. But translating a business question into the right SQL across 1,500+ tables requires someone with deep schema knowledge — and that someone is busy with the next ticket.
  • Reconciliation across structured and unstructured. The numerical answer lives in the warehouse. The context lives in QBR notes, contracts, support tickets, policies. Pulling both takes two separate efforts, two separate teams, and a manual reconciliation step.
  • Generic NL2SQL fails at enterprise scale. Tools that work on toy databases fall apart on real enterprise schemas with thousands of tables, cryptic naming, embedded business rules, and value codes nobody documented.
The Solix solution

Natural-language access, grounded in the Application Knowledge Graph.

Solix solves this with three building blocks working together. The intelligence layer (Data Sense) teaches AI what your enterprise data means. The access layer (Data Ask) lets business users ask questions in natural language. The trust layer (EDG) enforces who sees what — at the data layer, not the user interface.

1

Ask in natural language

"Which EMEA customers are at risk of churn this quarter?" "What's the average days-to-pay by region?" "Why did inventory spike in the Asia-Pacific warehouse last week?" — typed or spoken, the way the business actually thinks about their work.

2

Grounded by the AKG

The Application Knowledge Graph (AKG) encodes the business objects, relationships, terms, and tested query patterns inside your enterprise applications. Answers are accurate because the AKG knows what the data means — not because the LLM guessed.

3

Governed end-to-end

Permission-aware access enforced at the data layer. A finance analyst sees only what their role allows. Every answer is auditable; every query is logged. EDG runs underneath as the active trust control plane.

What makes it different

Hybrid Query — one question across data and documents.

Generic NL2SQL tools answer questions about rows in a database. Generic RAG tools answer questions about documents. Solix Data Ask does both in a single answer. Ask "which EMEA accounts are at risk and what did Customer Success flag in their last QBR?" — Solix returns the at-risk accounts from the CRM AND the QBR commentary for each, with citations to both sources. Almost nobody in market does this end-to-end.

Read more about Data Ask  Read more about Data Sense
Products that deliver this solution

Three Solix products. One self-service experience.

DA

Solix Data Ask

The natural-language access layer. Where the business actually asks questions.

Explore Data Ask
DS

Solix Data Sense

The intelligence layer. Builds and operates the Application Knowledge Graph (AKG) that grounds every answer.

Explore Data Sense
EDG

Enterprise Data Governance

The active trust control plane. Permission-aware access, audit trails, semantic lineage — across Solix and non-Solix data platforms.

Explore EDG
Services that help you deploy

Get there faster with Solix Services.

Twenty years of services depth applied to standing up Self-Service Analytics on your data, your applications, your governance posture.

IS

Implementation Services

End-to-end deployment across CDP, EAI, EDG, ECS. The team that puts the platform in place.

Explore Implementation
AKG

AKG Construction Services

For custom applications, mainframe systems, and acquired environments not covered by a pre-built AKG.

Explore AKG Construction
MS

Managed Services

Solix-operated platform with SLAs, monitoring, AKG refresh cadence, and continuous tuning.

Explore Managed Services
Customer voices

What customers say about Self-Service Analytics on Solix.

Placeholder quotes — final customer attribution pending marketing/legal sign-off per page.

  • "Our analysts stopped opening tickets. They ask Solix Data Ask, get an answer in natural language, and move on. The data team is finally working on the work that requires their expertise."

    VP of Analytics
    Global Manufacturer · 80,000 employees

  • "The hybrid query was the unlock. Pulling QBR commentary alongside the at-risk-customer list — in one answer — saved us a full week of manual reconciliation every quarter."

    Director of Customer Success
    Enterprise SaaS Platform

  • "We had tried NL2SQL tools before. They didn't survive contact with our real schema. The AKG was the difference."

    Chief Data Officer
    Financial Services

Where this solution sits

Part of the Solix AI Solutions cluster.

Access controls, PII filtering, and audit logging apply to every query — whether it hits a database, a document, or both. Governance is not a layer on top. It is built in.

Hybrid Query — data and documents in one answer

Hybrid Query — data and documents in one answer

The cross-cutting capability that differentiates Solix from pure-database or pure-document approaches.

Explore Hybrid Query
Customer-Built AI Applications

Customer-Built AI Applications

When self-service analytics isn't enough — when the domain expert needs to build a forecasting model or an autonomous agent.

Explore Customer-Built AI
AI Governance & Trust

AI Governance & Trust

The EDG-as-trust-control-plane story. The same governance that powers Self-Service Analytics extended across every AI use case.

Explore AI Governance
For IT Leaders

For IT Leaders

How CIOs balance business-led self-service with the trust perimeter the enterprise still requires.

For IT Leaders
Contact Us

See Self-Service Analytics on your data.

A guided walkthrough on your specific environment — your applications, your schemas, your business questions. We'll demonstrate natural-language access end-to-end, including hybrid query across both your data and your documents.

Request a guided walkthroughExplore Data Ask
Resources

Related Resources

Explore related resources to gain deeper insights, helpful guides, and expert tips for your ongoing success.