Solix Technologies, Inc. (“we”, “us”, “our”) strives to maintain the highest standards possible in every aspect of our business. We pledge not to initiate outbound telemarketing calls/texts to any consumer who previously requested, by telephone, email, or in writing, that our company place their number(s) on our internal Do Not Call (Solix) list. Although we may ask for a consumer’s name, address, and telephone number, we will accept a request even if the consumer only provides a telephone number. Consumers have the right to be added to our Solix list even if they are still customers.
When we receive a consumer’s request, we process the consumer’s request as soon as possible but in no event longer than 30 days. If a consumer changes telephone numbers or adds an additional telephone number, the consumer must make a separate Solix request for that number.
If a consumer notifies us that they received a telemarketing call after making a previous Solix request, the representative shall apologize for the intrusion, verify that the number is on our internal Solix List, and notify their supervisor. If the number is not already on the Solix list, the representative will process the Solix request.
Prior to making any telephone solicitation, we scrub our calling lists against applicable federal and state Solix lists and our internal Solix list to the extent required by law. We train all relevant employees on this policy and corresponding Solix procedures. Managers, trainers, and/or compliance personnel review the policy with employees at least annually.
If a consumer requests a copy of our Solix policy, we will send a copy. Our compliance and/or legal teams review this policy at least annually.
PROMOTIONAL COMMUNICATIONS
You may opt out of receiving promotional communications from us by following the instructions provided in those communications or by sending us an email at privacy@Solix.com with the word UNSUBSCRIBE in the email subject line. You may still, notwithstanding such opt-out, continue to receive transactional or relationship related messages such as those pertaining to your account.
CHANGES TO PRIVACY POLICY
We reserve the right to modify any term of this Privacy Policy at any time, as this may occur as a result of changes in the law, our data collection and use practices, our Services or changes in technology. Where there are any changes made, we will indicate at the top of this Privacy Policy the last date on which this Privacy Policy was updated and determine based on the nature of the change, if material, whether a summary description or other distinctive form of notice of the change would be appropriate. Please check this Privacy Policy periodically for changes. Your continued use of the Services we offer and make available through this Website following the posting of any updated Privacy Policy, as described above, will constitute an acceptance of all modifications to our Privacy Policy as updated.
PRIVACY POLICY APPLICATION
This privacy policy describes our practices with respect to information received from Visitors to and Users of Solix.com through their interaction with this Website, and does not and is not intended to in each case apply to information you may provide to us or that we may collect offline and/or through other means; for example, at a live event, via telephone, or through the mail. We can state though that as to personal information received from our clients through other means of communication, we store such information in the manner described above and that the core privacy principles we have set forth in this policy do generally inform our privacy practices.
QUESTIONS
If you have any questions about this Website Privacy Policy, please contact us at: info@Solix.com