For customers who want the value of Solix Enterprise Edition (EE) without standing up the operational capability internally. Multi-year engagements with defined Service-Level Agreements (SLAs), continuous capability expansion as new Solix releases ship, and a single accountable team across preservation, AI access, governance, and content.
Lean IT organizations
You want the capabilities Solix delivers, but you don't want to staff a permanent team to run them. We run them.
Regulated industries
You need predictable governance posture, audit-ready evidence, and 24/7 monitoring of the platform handling sensitive data. We deliver them.
Mid-engagement scale-up
You started with implementation, hit production, and want to free your team to focus on business outcomes rather than platform operations.
Acquisition integration
You're absorbing an acquired company's data on tight M&A timelines and need operational capacity now, not after a hiring cycle.
Operational responsibilities
Strategic responsibilities
Onboarding
Solix Implementation Services delivers the initial platform deployment, then transitions to Managed Services for ongoing operation. No hand-off gap.
Steady state
Defined SLAs covering availability, response time, and incident resolution. Quarterly business reviews. Continuous capability expansion as new Solix releases ship.
Evolution
Multi-year engagements typically expand scope as new use cases emerge — adding AKGs, enabling new business units, deploying additional AI applications.
Start with Implementation
Get Solix live in your environment first. Managed Services takes over after production cutover.
Where the platform runs
SolixCloud — multi-tenant, single-tenant, on-premises, or hybrid. Managed Services covers every deployment topology.
A working session with a Managed Services Architect on your operational scope, SLA expectations, and the multi-year engagement model that fits your business.
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